Name:     ID: 
 
Email: 

Property Management

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

The property manager has a fiduciary duty with the owner and is considered a(n)
a.
general agent
c.
special agent
b.
limited agent
d.
universal agent
 

 2. 

When a property manager binds a principal/owner to a contract, the manager is directly operating under the fiduciary duty of
a.
accounting
c.
loyalty
b.
care and Skill
d.
obedience
 

 3. 

A leasing agent’s primary responsibility is to
a.
find a qualified tenant
c.
hire the owner’s employees
b.
make property repairs
d.
evict complying tenants
 

 4. 

A property management agreement is classified as a
a.
unilateral work-for-hire agreement
c.
unilateral personal services contract
b.
bilateral work-for-hire agreement
d.
bilateral personal services contract
 

 5. 

In a mortgage, the Nondisturbance clause benefits the
a.
Property manager
c.
lender
b.
owner
d.
tenant
 

 6. 

A property manager is responsible for the development of many documents for the owner. The creation of which of the following documents is NOT a responsibility of the property manager?
a.
operating budget
c.
lease agreement
b.
cash flow
d.
profit and loss statement
 

 7. 

A lease must give the tenant
a.
the personal address of the owner
c.
the location of the owner’s business account
b.
exclusive possession of the property
d.
30 days to make the first rent payment
 

 8. 

A tenant who remains in possession of the property after the lease has expired is called
a.
a holder
c.
a holdover
b.
a hold out
d.
homeless
 

 9. 

An owner sold his 20-unit apartment building. Which of the following statements would be true in regards to the sale?
a.
the seller would keep all the security deposits
c.
the tenants will be given a month of free rent
b.
the new owner can immediately raise the rent
d.
the existing lease agreement would be honored by the new owner
 

 10. 

Which of the following is NOT the responsibility of the landlord?
a.
keep the property in a safe and habitable condition
c.
maintaining a trust account for security deposits
b.
timely payment of the monthly
d.
payment of property taxes and insurance
 

 11. 

If there is a low vacancy rate, the property manager should probably
a.
raise the rent
c.
offer free rent
b.
lower the rent
d.
offer rebates
 

 12. 

Unless the lease agreement stipulates otherwise, the upkeep of the electrical, heating and plumbing systems would be the responsibility of the
a.
owner/lessee
c.
tenant/lessee
b.
owner/lessor
d.
tenant/lessor
 

 13. 

when a lease is assigned, the assignee is the
a.
new tenant
c.
owner
b.
original tenant
d.
agent
 

 14. 

A school leased a small, commercial shopping strip. When classes started, the other tenants started complaining to the landlord that the students of the school where taking up a majority of the parking spaces and their customers had no place to park. The lease required that the students park in spaces away from the other businesses. The school asked the students to park in assigned spaces, but most continued to park where it was convenient. The landlord evicted the school. is this action legal?
a.
No, the landlord cannot evict the school because parking is available to the public
c.
Yes, the landlord can evict the school, and it is called an actual eviction
b.
No, because the school asked the students to park in the assigned spaces, they cannot be evicted
d.
Yes, the landlord can evict the school, and it is called constructive eviction
 

 15. 

In which of the following arrangements would there be two landlord-tenant relationships?
a.
assignment
c.
lease option
b.
lease purchase
d.
sublease
 

 16. 

A property manager collected a security deposit from a tenant and placed it in the owner’s business account. Is this action legal.
a.
Yes, it is called conversion, and it is legal
c.
No, it is called conversion, and it is illegal
b.
Yes, it is called commingling, and it is legal
d.
No, it is called commingling, and it is illegal
 

 17. 

Upon purchasing a small apartment complex, the owner has the in-ground swimming pool filled in with concrete. This action is an example of
a.
avoiding the risk
c.
controlling the risk
b.
managing the risk
d.
transferring the risk
 

 18. 

Rent is usually
a.
paid in advance
c.
prorated between the lessor and lessee
b.
paid in arrears
d.
prorated between the agent  and the owner
 

 19. 

An escalation clause would be found in a(n)
a.
index lease
c.
graduated lease
b.
escalation lease
d.
net lease
 

 20. 

The purpose of calculating the rate of return is to
a.
analyze the vacancy rate for the month
c.
determine the absorption rate within the building
b.
measure the profitability of the property
d.
project future income
 

 21. 

A potential tenant is inspecting a property built in 1970. The potential tenant must be given
a.
ten days to inspect for lead-based paint
c.
the previous tenant’s lease agreement
b.
copies of prior inspections and reports regarding lead-based paint
d.
the owner’s home address
 

 22. 

The property manager may not commingle funds. This means the property manager should
a.
Places a security deposit check into an owner's escrow account
c.
Pay himself/herself from the owners business account
b.
Pay a vendor from the owners business checking account
d.
Place a security deposit check into the owners business account
 

 23. 

When the lessee breaches the lease. It gives the lessors the right to proceed with
a.
Actual eviction by filing a suit for possession
c.
Constructive eviction by filing a suit for possession
b.
Actual eviction by filing a suit for specific performance
d.
Constructive eviction by filing a suit for specific performance
 

 24. 

One of the property managers responsibilities is to keep the building equipment in working order. This action would fall under
a.
preventative maintenance
c.
routine maintenance
b.
corrective maintenance
d.
new construction maintenance
 

 25. 

When this state or local government restricts the amount of rent a lessor can charge, it is called
a.
Rent service
c.
economic rent
b.
subsidy rent
d.
rent control
 

 26. 

A management agreement usually covers which of the following items?
a.
Authorization of payment of expenses
c.
Joint and Several Liability
b.
Estoppel certificates
d.
Waiver of Subrogation
 

 27. 

A property manager normally is charged with all of the following duties EXCEPT
a.
routine maintenance.
c.
corrective maintenance.
b.
preventive maintenance.
d.
new construction maintenance
 

 28. 

Which of the following is the MOST IMPORTANT record kept by the property manager?
a.
Accounting report of income and expenses
c.
Property manager’s personal expense account
b.
Tenants’ complaints
d.
Utilities paid by the property manager
 

 29. 

The tenant has agreed to pay a fixed monthly rent, a portion of the property taxes, and maintenance on a 1,200-square-foot retail space in a mall this lease is BEST described as a
a.
Percentage Lease
c.
Net Lease
b.
Gross Lease
d.
Retail Lease
 

 30. 

Which of the following would a property manager least likely do?
a.
Screen and qualify tenants
c.
Accept a rebate from a service provider
b.
Place security deposits in the proper escrow account
d.
Negotiate a lease and present it to the owner for approval.
 

 31. 

Which of the following is the best method for attracting tenants to a property?
a.
Cooperating with brokers in the area
c.
Having press releases published in a local newspaper to create publicity
b.
Developing an advertising campaign
d.
Securing referrals from satisfied tenants
 

 32. 

A person entered into a property management agreement with Baron Properties, Inc. the property management agreement most likely stipulates that he will be paid a percentage of
a.
Last year's net income
c.
This year's gross income
b.
This year's potential income
d.
Last year's gross income
 

 33. 

Which of the following criteria is the most important for a property manager who used to qualify and screen a potential tenant?
a.
The space requirements and financial history
c.
The special needs of the potential tenant and commission earned
b.
The projected moving dates and number of children
d.
The parking needs of the potential tenant and the number of disabled customers
 

 34. 

All the following events would probably terminate a residential lease agreement EXCEPT
a.
The property being taken by eminent domain
c.
When the owner sells the property
b.
when the life tenant, who had leased the property, dies
d.
When the lessee buys the land from the lessor
 

 35. 

What is the best way for a property manager to minimize problems with a tenant?
a.
To talk with the tenant about the tenet’s conduct
c.
To discuss and give a copy of the rules and regulations to the tenant
b.
To tell the tenant to ask the other tenants to behave
d.
To say nothing until there is a problem
 

 36. 

The primary goals of a property manager are to
a.
Generate the highest net operating income for the owner while maintaining the investment
c.
Negotiate the lowest rent possible for the lessee while providing as many amenities as possible
b.
Generate the highest grossing income for the owner while maintaining the investment
d.
Negotiate the highest rent possible for the lessor while providing as many amenities as possible
 

 37. 

Which of the following types of insurance would protect the owner from liability when an employee has been injured?
a.
General liability insurance
c.
Automobile insurance
b.
Workers compensation
d.
Loss of income insurance
 

 38. 

A property manager must take which of the following into consideration to determine the net operating income a property produces?
a.
Debt service
c.
After-tax cash flow
b.
IRS taxes
d.
Vacancy and rent loss
 

 39. 

To compute the return on investment, a property manager must
a.
divide the before-tax cash flow by the after-cash tax flow.
c.
divide the after-tax cash flow by the equity and multiply by 100 percent.
b.
multiply the before-tax cash flow by the after-cash tax flow.
d.
multiply the after-tax cash flow by the equity and divide by 100 percent.
 

 40. 

An agent has become a manager of a property that is difficult to lease. Which of the following leases would she MOST LIKELY use to secure a contract with a prospective tenant?
a.
Percentage Lease
c.
Sub-Lease
b.
Graduated Lease
d.
Gross Lease
 

 41. 

The primary purpose of a profit and loss statement is to analyze
a.
how the property was managed, what changes should be made and projections for the new year.
c.
the ratio of the operating expenses to the operating income.
b.
if the property manager did a good job of following the operating budget.
d.
the ratio of the rate of return to the debt service.
 

 42. 

On a profit and loss statement, all of the following are entered EXCEPT
a.
mortgage loan principal add-back.
c.
operating expenses.
b.
receipts.
d.
property manager's compensation.
 

 43. 

What do asbestos, radon and urea formaldehyde all have in common?
a.
They are classified as environmental hazards, and a property manager must be aware of the identification and effect of them.
c.
They are all produced as a result of the natural decay of radioactive substances.
b.
They are all classified as hazardous substances.
d.
They are classified as environmental hazards, but a property manager need not be concerned about the effect of any such substances.
 

 44. 

All of the following are grounds for constructive eviction EXCEPT
a.
the nonpayment of rent by the tenant
c.
The water is turned off because the owner did not pay the water bill
b.
the furnace that has not worked for five days in the middle of the winter
d.
The property is declared uninhabitable by the local government
 

 45. 

An operating budget allowed $2,500 for the property manager to buy new carpet. The property manager can negotiate a contract with a carpet company to purchase carpet for the property, as well as his or her personal residence, if
a.
directly billed to the owner.
c.
given that authorization in an employment contract.
b.
purchased without the owner’s knowledge
d.
bids have been secured from at least three companies.
 

 46. 

A blind person with a seeing eye dog wants to rent an apartment from the landlord who has a no pet policy landlord may
a.
Charge the blind person a service animal security deposit
c.
Refused to rent to the blind person
b.
Charge more rent because of the seeing-eye dog
d.
Charge the blind person for any damages when the tenant leaves.
 

 47. 

A buyer offered to purchase an occupied fourplex. Should this offer be accepted, which of the following is TRUE regarding the current releases?
a.
The leases will be void.
c.
The lessee can cancel the leases.
b.
The leases will be unaffected.
d.
The lessor can raise the rent.
 

 48. 

Which of the following would NOT be a factor in the development of a marketing plan by the property manager?
a.
Supply and demand
c.
Location of the property
b.
Local economic conditions
d.
Availability of good maintenance employees
 

 49. 

Which of the following provisions is LEAST LIKELY to be found in a property management agreement?
a.
Start date, termination date, and renewal options
c.
Policy for the return of security deposits
b.
Business bank account information and banking authorizations
d.
Authorization for the manager to receive kickbacks from service providers
 

 50. 

Which of the following is an environmental hazard associated with leakage near electrical equipment?
a.
Urea formaldehyde
c.
Polychlorinated biphenyls (PCBs)
b.
Radon
d.
Asbestos
 

 51. 

All of the following occupancy terms are negotiated between a property manager and a prospective tenant EXCEPT
a.
expansion options.
c.
tenant alterations.
b.
length of the leasing period.
d.
the owner's profit.
 

 52. 

The duties and responsibilities of a property manager would be LEAST LIKELY to include which of the following?
a.
Investing profits generated by the property for the owner
c.
Showing the property to prospective tenants
b.
Supervising the remodeling of the property
d.
Collecting the rent from current tenants
 

 53. 

A property manager has shown a prospective tenant an available apartment. Which of the following would NOT be a consideration in qualifying the potential tenant?
a.
Credit history
c.
Space requirements
b.
Race
d.
Personal references
 

 54. 

Which of the following does NOT normally terminate a lease?
a.
Death of the lessor
c.
Constructive eviction by the lessee
b.
Nonpayment of rent
d.
Condemnation of the property
 

 55. 

A property manager is developing an operating budget. Which of the following is LEAST LIKELY to be considered an operating expense?
a.
Utility bills
c.
Maintenance expenses
b.
Debt service
d.
Management fees
 

 56. 

The owner of a fourplex lives in one unit and has an apartment available for rent. She would like for the new tenant to be a nonsmoker. Can she advertise the unit as a nonsmoking apartment?
a.
Yes, because smokers are not protected by Federal Fair Housing laws
b.
Yes, because the fourplex is owner-occupied
c.
No, because it would be discriminatory advertising
d.
No, because only the owner of a duplex can discriminate because of smoking
 

 57. 

a licensee negotiated a property management agreement with an owner. The property management agreement
a.
is a personal service contract which terminates upon the death of either party.
c.
need not to be in writing in most states and can be terminated at any time
b.
creates a special agency relationship that terminates when it expires
d.
creates a universal agency relationship that can be terminated at any time
 

 58. 

To protect the owner against mismanagement of monies that the property manager receives the owner may require the manager to purchase a(n)
a.
Errors and omissions bond
c.
Theft bond
b.
Fidelity bond
d.
Embezzlement bond
 

 59. 

An automatic renewal clause would MOST LIKELY be found in which of the following leases?
a.
Tenancy for years
c.
Estate at will
b.
Periodic tenancy
d.
Estate at sufferance
 

 60. 

A tenant pays a fixed rental amount and the owner pays all other ownership expenses for the property. The lease agreement they have negotiated is MOST LIKELY a(n)
a.
index lease.
c.
net lease.
b.
percentage lease.
d.
gross lease.
 

 61. 

The owner of an investment property died at 10 pm last night. Can the property manager collect rent checks that are due today?
a.
Yes, it is the property manager’s duty to collect the rent checks for the estate.
c.
No, the property manager should not collect the rent checks because his contract terminated upon her death.
b.
Yes, the property manager should collect the rent checks because it is his job.
d.
No, the property manager should not collect the rent checks until the executor of her estate gives him her permission to do so.
 

 62. 

A hurricane destroyed several apartment buildings in a community, creating an imbalance between supply and demand of rental units. If the local government imposes a law that restricts the amount of rent a landlord may charge, it is known as
a.
rent control.
c.
fixed rent.
b.
Uniform Landlord Tenant Act.
d.
gross rent.
 

 63. 

A property manager hired a contractor to build a wheelchair ramp, install Braille markings on the elevator and make the restrooms in the lobby accessible to people with wheelchairs. The property manager is ensuring that the owner is in compliance with which law?
a.
FFH
c.
ECOA
b.
ADA
d.
CRA
 

 64. 

What is the MAJOR DIFFERENCE between an assignment and a sublease?
a.
When a lease has been assigned, the landlord expects payment from the assignor, but when the property has been sublet, the landlord expects payment from the subleased.
c.
A tenant who transfers all the leasehold interest assigns the lease, while a tenant who subleases transfers less than the leasehold interests in the property.
b.
Only tenants of residential properties can assign leases and only tenants of commercial properties can sublease properties.
d.
An assignment is used for long-term leases, but a sublease is used for short-term leases.
 

 65. 

The implied warranty of habitability is BEST defined as the
a.
landlord’s responsibility to keep the property in good condition.
c.
tenant’s duty to safeguard the property.
b.
landlord’s reversionary right to occupy the property upon the expiration of the lease.
d.
tenant’s duty to maintain insurance on the property.
 

 66. 

Property management agreements must be
a.
Notarized
c.
For least one year
b.
In writing
d.
Attested
 

 67. 

Which of the following terms could be found in a lease or a mortgage?
a.
Escalation Clause
c.
Subordination Clause
b.
Alienation Clause
d.
Redemption Clause
 

 68. 

A property manager signed a two-year property management agreement with the owner. Has an agency relationship been created and if so, what type of agent is the property manager?
a.
Yes, the authority has been given for the property manager to act on the owner’s behalf, and the property manager is a general agent.
c.
No, because to create agency the term of the agreement must be at least three years.
b.
Yes, authority has been given for the property manager to act on the owner’s behalf, and the property manager is a special agent.
d.
No, because property management agreements do not create agency relationships
 

 69. 

To compute the return on investment, a property manager would need all of the following figures EXCEPT
a.
potential gross income.
c.
cap rate.
b.
expenses.
d.
debt service
 

 70. 

A property manager signed a lease agreement with a new tenant and collected a $500 security deposit check. She deposited the security deposit in a business bank account and did not disclose to the tenant the location of the money. Were her actions legal?
a.
Yes, if those where the instructions from the tenant.
c.
No, because the check should be deposited into a separate bank account for that purpose.
b.
Yes, as long as the check was deposited within three business days.
d.
No, because she did not inform the tenant of the location of the money.
 



 
         Start Over